Refund Policy

Thank you for choosing Lunua. Your satisfaction is our priority.


If you are not fully satisfied with your purchase, you may request a refund within 5 days from the date of delivery.


Please contact us through our official communication channels so we can assist you with the refund process. ( here
The item must be in its original condition, unused, and with all accessories and original packaging.


The review and refund process may take up to 7-10 days business days after we receive the item.